Information Technology Impact on Organisational Productivity: A Survey of the Literature

  • Peter Appiahene University of Energy and Natural Resources, Sunyani, Ghana
  • Yaw Marfo Missah Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
  • Ussiph Najim Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

Abstract

The prosperity of any country in terms of their economic fortunes is ultimately based on its productivity. This implies that, determining the fundamental factors of productivity remains a critical issue for both academics and the business worlds. Most studies have suggested limited or weak impacts of Information Technology on firm’s productivity whiles few studies have proven some level of positive impact evidence. Notwithstanding the growing interest of researchers on this research question, comprehensive literature study on this topic is limited and even those existing literatures have provided divergent views or have narrowed down their scope and objectives. This study makes an attempt to give a bigger picture of the field by increasing the scope and direction in order to bridge the gap and aims at developing a comprehensive qualitative literature on IT and productivity. This study focused on themes, which distinguished it from existing reviews using a sizeable (141 studies) and up-to-date survey of the subject matter (1990-2017). Using the PRISMA FLOW diagram, the authors classified the existing literature based on six different themes and concluded that issues like productivity measurement methods, quality of data, etc., has led to apparently inconsistent
conclusions.

Published
May 4, 2019
How to Cite
APPIAHENE, Peter; MISSAH, Yaw Marfo; NAJIM, Ussiph. Information Technology Impact on Organisational Productivity: A Survey of the Literature. International Conference on Applied Science and Technology Conference Proceedings, [S.l.], v. 5, n. 1, p. 122 - 133, may 2019. ISSN 2467-902X. Available at: <https://conference.kstu.edu.gh/index.php/proceedings/article/view/119>. Date accessed: 18 july 2019.
Section
Computer Science and Technology